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Please take a moment to tell us how we're doing. Your Details First Name Last Name Email Address Confirm Email Your Service Location - Please Select - Atherton Belmont Burlingame East Palo Alto Fair Oaks Foster City Half Moon Bay Hillsborough Menlo Park Redwood City San Carlos San Mateo Woodside Garbage Service 1.How would you rate your garbage service? Good Average Poor No Opinion 2.Has the quality of your garbage service been consistent? Yes No 3.In your opinion, how can we improve our garbage service? Recycling Service 4.How would you rate your recycling service? Good Average Poor No Opinion 5.Has the quality of your recycling service been consistent? Yes No 6.In your opinion, how can we improve our recycling service? Yard Waste Service 7.How would you rate your yard waste service? Good Average Poor No Opinion 8.Has the quality of your yard waste service been consistent? Yes No 9.In your opinion, how can we improve our yard waste service? Customer Service 10.In the past 6 months, have you called our Customer Service Department? Yes No If yes, please continue with question #11. If no, please go to question #15. 11.Why did you call us? 12.Was your issue resolved to your satisfaction? Yes No Comments 13.Was our customer service representative courteous, helpful and informative? Yes No Comments 14.After making your selections from the automated system how long did you wait before reaching a customer service representative? reached a representative right away less than 1 minute 1-2 minutes more than 2 minutes Comments Service Options 15.Are your bills easy to read and understand? Yes No Comments 16.Do you feel informed about all of the service options available to you? Yes No Comments 17.Are your bill inserts and Allied literature helpful and easy to understand? (example: Making the most of your Recycling & Garbage Service) Yes No Comments 18.Did you find our website useful? Yes No Comments 19.Is there anything you would like us to know? (i.e. contact info/address if you would like to be contacted) Yes No Comments   Security Code Please key in the security code shown.  refresh image